> ## Documentation Index
> Fetch the complete documentation index at: https://frammerce.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Common questions about Frammerce, Shopify integration, and how the plugin handles your data.

<AccordionGroup>
  <Accordion title="Do I need a Shopify Plus plan?">
    No. Frammerce works with any Shopify plan, including development stores. The Storefront API we use is free on every tier.
  </Accordion>

  <Accordion title="Where does checkout happen?">
    Shopify's hosted checkout. The Checkout button hands off to `checkout.shopify.com` (or your store's checkout subdomain), so all PCI compliance, fraud detection, and payments stay with Shopify. You design everything up to the checkout button in Framer.
  </Accordion>

  <Accordion title="Is my Storefront token safe?">
    Your token is stored in your Framer project's `pluginData` - on Framer's storage, not on Frammerce servers. We never see or transmit it. Storefront tokens are also scoped to read-only public data, so even if leaked they can't modify your store.
  </Accordion>

  <Accordion title="Can I use my own design?">
    Yes. Every Frammerce component is a Framer code component with property controls. Style it in Framer like any other layer - the component handles the data and logic, you handle the look.
  </Accordion>

  <Accordion title="What about refunds?">
    14-day refund, no questions asked. Email `hello@frammerce.dev` with your order details and we'll process it.
  </Accordion>

  <Accordion title="Do you support subscriptions?">
    Yes, via Shopify Subscriptions selling plans. Enable **Include subscriptions** in [Sync Settings](/docs/sync-settings) and the cart components will render subscription pricing correctly.
  </Accordion>

  <Accordion title="Can I use Frammerce on multiple Framer projects?">
    Each paid license covers **one website**. Both **Pro** and **Scale** include a single-website license. Buy multiple licenses if you need to ship multiple paid storefronts.
  </Accordion>

  <Accordion title="Why is Basic free if I can use every component?">
    Because design is free - paying for orders isn't. On Basic you can build, preview, and click through your entire storefront. The moment you want real buyers to check out, you upgrade. Same components, same plugin, same site - just a license-key activation flip.
  </Accordion>

  <Accordion title="Does Frammerce work on the Framer free plan?">
    The plugin runs in any Framer project. Publishing your site requires a Framer plan that supports publishing - that's a Framer-side requirement, not a Frammerce one.
  </Accordion>

  <Accordion title="Can I edit the cart runtime script?">
    No. The plugin manages the script in your `headStart` automatically. Manual edits will be overwritten the next time the plugin opens the project.
  </Accordion>

  <Accordion title="How are products synced - on every page load?">
    No. Product data syncs into the Framer CMS via the plugin's **Sync products** action. Once synced, your pages render the CMS data statically. The cart runtime hits Shopify only for cart operations (add, update, remove, checkout).
  </Accordion>

  <Accordion title="Do you store any analytics or personal data?">
    The marketing site uses privacy-friendly cookieless analytics. The plugin itself doesn't send any analytics back to Frammerce. Your Shopify customer data never leaves Shopify.
  </Accordion>

  <Accordion title="Is Frammerce affiliated with Framer or Shopify?">
    No. Frammerce is an independent product that integrates with both platforms.
  </Accordion>
</AccordionGroup>

<Card title="Still have questions?" icon="envelope" href="mailto:hello@frammerce.dev">
  Email us and we'll get back within a few hours.
</Card>